Are you eligible?
To cash out a 401(k), you usually need a qualifying event: you have left the employer (separation from service), or you are age 59½ or older. If you are still employed and under 59½, a standard cash-out is not available, but you may be able to use one of these instead:
A hardship withdrawal (see 2e)
A 401(k) loan (see 2d)
If you were recently auto-enrolled, undoing those automatic contributions (an EACA “permissible withdrawal”)
Step by step
Confirm eligibility: We check that a withdrawal is allowed on your account.
Sign your withdrawal form: We email you the 401(k) withdrawal form (Distribution Election Form) through DocuSign. On it, you enter your bank details for a wire or ask for a check. For a full cash-out, check boxes B and B.i on page 2. Enter your actual hire and termination dates (not ‘N/A’).
Your employer signs off: Your plan administrator countersigns the form. We can only start selling your investments after this step.
We sell your investments: If you hold Retirement Mortgage (TRM) interval funds, you also sign an interim liquidity form (see 2f).
We send your money by wire (we do not support ACH) or by check: Make sure your routing number supports wires.
We send you a 1099-R the following tax season.
Taxes: your distribution is generally subject to income tax, and if you are under 59½, an additional 10% early-withdrawal penalty. Please work with a tax professional to get advice on your specific tax situation as this is general information and not tax or financial advice.
How long it takes: if you are invested in the Retirement Mortgage (TRM), expect about 10 to 15 business days to sell your holdings and send the wire (sometimes 3 to 4 weeks for interval funds). After the wire goes out, funds usually arrive in 1 to 3 business days.